Legal Notice

Legal Notice

Owner of the website https://live.hoteles-silken.com/en/

HOTELES SILKEN, S.A.
N.I.F. A-60.850.500
With address at Avenida Zabalgana 1, 01015 VITORIA (Álava) .
Registered in the Commercial Registry of Álava in volume 1332, folio 31, page VI-12765, 17th entry.
Details for direct contact with the company:

Avda. de Zabalgana 1
01015. Vitoria, Spain
Telephone number: +34 945 188 800
silken@hoteles-silken.com

1.- Purpose.
1.1. In compliance with the legal obligations contained in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) users are provided with this document, the purpose of which is to inform users of the terms of use of the website.

1.2. All persons accessing this website and using its services, or providing their data, take on the role of user, and in that role they undertake to rigorously observe and fulfil the provisions contained herein, as well as any other applicable legal provision.

1.3. These terms and conditions are valid for an indefinite term and are applicable until the moment a new version is published.

1.4. The provider reserves the right to modify any information that may appear on the website, without any obligation to notify or make the users aware of such modifications. The publication of any such modification on the provider’s website is considered to be sufficient notice.

1.5. In that respect it is recommended to regularly review this legal notice.

1.6. The provider reserves the right to deny or restrict a user’s use of and/or access to the website in the event of a breach of these general terms and conditions, without the right to receive compensation or indemnity as a result thereof.

2.- Obligations of the user
2.1. The user must be held fully accountable for the confidential treatment and suitable safeguarding of passwords made available to it, preventing access to these by unauthorised third parties.

2.2. For the provision of certain services offered through this web portal, a series of data will be requested from the user. The purpose of such a request is to enable the service applied for to be provided in appropriate conditions. To that end, the user undertakes that the data requested and declared are true, complete and accurate. The user also undertakes to notify the provider of any change affecting the data as soon as possible to avoid problems that could arise in the event that the provider has incorrect or outdated data.

3.- Exemption from liability
3.1. The provider:
a) is exempt from all liability deriving from the information published on its website, provided that the information has been manipulated or entered by a third party not connected to the provider.
b) cannot guarantee that the use made of its website and its services is in accordance with the law, these general terms and conditions, principles of morality and public order; however, it will adopt the measures it deems appropriate at all times to fulfil the requirements established in current legislation.
c) is not liable for damages of any nature deriving from the incorrect, illegitimate or illicit use made by the user of its website or services and contents offered.
d) reserves the right to prevent users accessing and using the services of its website, at any moment and without notice, in the event that the general and specific terms of use are breached and in the event of acts against the law, principles of morality, generally accepted good conduct and public order.
e) reserves the right to modify this legal notice at any moment, respecting the rights acquired by users. All modifications will be notified to users as soon as possible. Notification of modifications to the user will be considered completed upon insertion of any new version of any of the legal texts of this website. The use of the website or the acceptance of the corresponding legal text after modification implies their acceptance on the part of the user.
f) will under no circumstances be liable for moral damages, loss of earnings and/or any direct or indirect damages suffered by the user.
g) Users may be redirected to contents of the websites of third parties from the client’s website. Since it cannot always control the contents entered onto its website by third parties, the provider accepts no responsibility for said contents. In any event, the provider declares that it will proceed to immediately remove any contents that may contravene Spanish and international legislation, morals or public order, proceeding to immediately remove the link to said website and informing the competent authorities of the contents in question.
h) This website has been checked and verified to ensure it functions properly. In principle, its correct functioning can be guaranteed 365 days a year, 24 hours a day. Nevertheless, the provider does not rule out the possibility of the existence of certain circumstances, such as programming errors that produce an interruption in the service for maintenances reasons, or the occurrence of incidents beyond its control, such as force majeure, natural disasters, hacker or cracker attacks, strikes or similar circumstances that make it impossible to access the website.
i) Under no circumstances may the user make an economic claim for the interruption of the service.

4.- Communication of incidents.
In the event of an incident related to our products and/or services, you may contact us at: silken@hoteles-silken.com.

5.- Intellectual and industrial property rights

5.1. The website, including but not limited to its programming, publishing, compilation and other elements necessary for its functioning, the designs, logos, text and/or graphics are the property of the provider or, where applicable, are licensed or specifically authorised to, the provider by their owners. All the contents of the website are duly protected by intellectual and industrial property laws.

5.2. Regardless of the purpose for which it is intended, any total or partial reproduction, use, exploitation, distribution and commercialisation requires prior written authorisation by the provider, in all cases. Any use not previously authorised by the provider will be considered a serious infringement of the intellectual or industrial property rights of the owner.

5.3. Any designs, logos, text and/or graphics that may appear on the website that do not belong to the provider belong to their respective owners, and they themselves are responsible for any possible dispute that may arise with regard to them. In any case, the provider has the express prior authorisation of said owners.

5.4. The user of and/or visitor to the website undertakes to respect these rights, and consequently to not copy, reproduce, modify, distribute, transfer, publish, exhibit or represent any of the contents mentioned on the website through media different to those set up for that purpose, or those used legitimately on the Internet and have been previously expressly authorised in writing by the provider. Furthermore, they undertake to not carry out any other activity that could infringe the provider’s intellectual property rights or those of the website users.

5.5. For any observations or comments on the possible infringement of intellectual or industrial property rights, as well as on any of the contents of the website, you can write to silken@hoteles-silken.com.

6.- Safeguard clause.

6.1. The possible invalidity or unenforceability of one or several clauses of these general terms and conditions, for whatever reason, will not determine the invalidity or unenforceability of the whole, which will remain valid and enforceable for the remaining clauses.

7.- Law and jurisdiction

7.1. In the event of a dispute or conflict in the interpretation of the terms forming these Conditions of Use, as well as any other matter relating to the services of the website, the applicable law will be Spanish law.

7.2. For the resolution of any conflict arising through the use of the website and its services, the parties agree to submit themselves to the jurisdiction of the judges and courts that are otherwise established in terms of procedural and/or consumers’ and users’ legislation in the event of it being a consumer. If that is not the case, the parties agree to submit themselves to the judges and courts of the city of Vitoria.

7.3. – The user should also be aware that there is a dispute resolution platform, created by the European Union and signed by the member states, accessible by clicking this link: http://ec.europa.eu/odr